Maintenance Notification

Planned service downtime.

To continue providing our customers with the highest levels of service, we will be upgrading components in our Production Environment. This work will require us to take the service offline for a period of up to 6 hours from 07:00 GMT until 15:00 GMT on Saturday 9th Oct 2021. During this time, creating a Data Account or gaining access to an existing Data Accounts will not be possible. We apologise for any inconvenience this may cause and value your patience during this time.

Should you encounter any problems after the times above please contact our support team at and we will resolve any issues with you as quickly as possible.